Privacy Policy

Last updated: [05/03/2026]

Chanioporta Suites respects your privacy and is committed to protecting your personal data.

This policy explains how we collect, use, and protect your information.

1. Data Controller

The data controller responsible for processing your personal data is:

Mark Tourism Services IKE

Address:
Kissamou 2, Heraklion 71202, Greece

Email:
antonis_mark@hotmail.com

2. Personal Data We Collect

We may collect the following information:

• Full name
• Email address
• Phone number
• Billing information
• Booking details
• IP address and website usage data

Hotels must process such personal data transparently and securely under GDPR.

3. How We Use Your Data

Your data may be used to:

• process reservations
• communicate with guests
• manage payments
• improve our website
• comply with legal obligations

4. Payment Processing

Payments may be processed through third-party providers such as Stripe.

We do not store full credit card details on our servers.

5. Data Retention

Personal data is stored only for as long as necessary for:

• reservation management
• legal or accounting obligations

6. Your Rights

Under GDPR you have the right to:

• access your personal data
• request correction
• request deletion
• restrict processing
• request data portability

Requests may be sent to:

antonis_mark@hotmail.com

7. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access or misuse.

8. Changes to this Policy

We may update this policy periodically. Updates will be posted on this page.